Last Updated: August 11, 2026

At FoxShopy, accessible through https://foxshopy.in, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect information such as:

  • Full name
  • Mobile/WhatsApp number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Other information voluntarily provided by you

We only collect information that is reasonably necessary for providing our products and services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and payments
  • Provide customer support
  • Communicate with you regarding your orders
  • Send order updates through WhatsApp, SMS, email, or other communication channels
  • Process returns, refunds, cancellations, and exchanges
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized activity
  • Comply with applicable laws and legal requirements
  • Send promotional or marketing communications where permitted and where applicable consent has been obtained

3. WhatsApp Communications

If you provide your phone number or communicate with FoxShopy through WhatsApp, we may use your information to communicate with you regarding:

  • Orders
  • Delivery updates
  • Customer support
  • Returns and refunds
  • Other service-related communications

We may use WhatsApp and related services provided by third-party service providers to facilitate these communications.

You may request that we stop sending non-essential promotional communications at any time.

4. Payment Information

Payments may be processed through third-party payment providers.

FoxShopy generally does not store complete debit card, credit card, UPI, or banking credentials on its own servers unless specifically stated.

Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

5. Shipping and Delivery

To fulfil your orders, we may share necessary information such as your name, phone number, and delivery address with shipping companies, logistics providers, suppliers, fulfillment partners, or other service providers involved in delivering your order.

Only information reasonably necessary for fulfilment will be shared.

6. Third-Party Service Providers

We may use trusted third-party service providers for services such as:

  • Website hosting and ecommerce services
  • Payment processing
  • Order fulfilment
  • Shipping and delivery
  • Customer support
  • WhatsApp and messaging services
  • Analytics and website performance
  • Marketing and advertising

These providers may process personal information as necessary to provide their services.

7. Cookies

FoxShopy may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Provide relevant advertising or marketing where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, legal, tax, fraud prevention, and other legitimate business requirements.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information, and withdrawing consent where processing is based on consent.

To make a privacy-related request, please contact us using the details below.

11. Children's Privacy

FoxShopy does not knowingly seek to collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact FoxShopy through the contact details provided on our website:

Website: https://foxshopy.in
Business Name: FoxShopy

Email:support@foxshopy.in
Phone/WhatsApp: 9400537737